Business Analysed

Observations from a Business Analyst

Who’s your BA..?

with 9 comments

I was recently talking to someone about issues they were facing with regards to the co-ordination of data at work. The problems that they were describing seemed quite normal for an office with an increasing workload and the challenge of maintaining that information.

They started to ask me about possible solutions and floated the idea of a small database which could be used to track workload between the suppliers and the team members. My first impression was that this could do for  short term fix, however what about the long term.

I then started to ask questions about what was corporate objectives with regards to information management, where was the work being handed down from, what information needed to be shared with other users outside of the team. Some of the answers were available, but understandably not all of them as they just did not have access to that level of knowledge. I then asked the killer question – do you have a business analyst that can help you? The answer was ‘I don’t know’.

The role of a Business Analyst (BA) in any corporation is varied, but most importantly it is to act as a translator between the business departments and the IT departments. The most important thing about being a translator is that you can communicate to both sides at the same time in a language that they understand.

Business areas all have ICT requirements which could include information feeds, data exports, catalogues and work-flow. The organisation also has ICT requirements which could include data security, information returns and performance monitoring. It does not help the corporate objectives when business areas are allowed to develop solutions to requirements in isolation. It is the job of the BA to help ensure that when choosing a solution it fits with the corporate goals and that the business needs are represented at a corporate level.

If I was to give advice it would be: if you’re thinking about a ICT project to deliver a solution, make sure that you have identified who your BA is.

  • They will help you understand what options are available and should help you to think about alternative solutions that you may not have considered.
  • They will be albe to keep you informed about the corporate direction the organisation is moving in with regards to ICT.
  • They will help you take advantage of corporate wide solutions that as a small area may not be considered but could provide a business case if a number of areas worked together.
  • They will support you when dealing with ICT ensuring that you get what you need, not what ICT think you need.

Remember the swing…

    What the Customer Wanted

    What the Customer Wanted

    What was installed

    What was installed

Top Tips:

  • Find out who is your Business Analyst
  • Find out where the organisation is heading with regards to ICT
  • Ask them to help you in understanding your needs
  • Don’t assume that you know best – they might surprise you!

If in doubt – ask me and I will tell you what to ask!

Till next time



Written by Paul Jennings

February 17, 2009 at 3:26 pm

9 Responses

Subscribe to comments with RSS.

  1. […] Over the previous 2 days those that stopped by at the stand ranged from those with a genuine interest to those who were there just to have a go on the wii or pick up a business card holder. Today was different. Nearly all the conversations today were great ones. We had councillors asking us to talk to their service areas so that they could learn from us; I had the chance to show how to mash an RSS feed into Google Maps to show detail; I asked aCounty Councillor to consider shared ICT services with a neighbour; I asked another councillor to go back and find out who their BA was! […]

  2. What i don’t realize is in reality how you are
    not really much more neatly-liked than you may be now.
    You are so intelligent. You recognize thus considerably when it comes to this subject, made
    me individually imagine it from numerous varied angles.
    Its like women and men don’t seem to be interested unless
    it’s something to do with Lady gaga! Your own stuffs nice.
    Always maintain it up!

    design blog

    July 4, 2014 at 5:14 pm

  3. Thankfulness to my father who told me concerning this weblog, this blog is truly awesome.

    August 7, 2014 at 9:57 pm

  4. It does take time to come up having a website that
    gives you the much needed results hence the web developer must
    be ready to help you along the route. s not that you will always
    attain success, many a times you may fail but you should
    keep yourself going and in the end you surely will be benefitted by it.

    The tire producers in the United States were affected positively because
    they were competing with artificial competition.

    Jak dbać o nasze zęby?

    August 21, 2014 at 4:40 am

  5. Howdy! Quick question that’s completely off topic.
    Do you know how to make your site mobile friendly? My website looks weird when browsing from my iphone 4.
    I’m trying to find a template or plugin that
    might be able to fix this issue. If you have any recommendations,
    please share. Many thanks!


    September 29, 2014 at 4:55 pm

  6. Pretty! This has been an incredibly wonderful post.
    Thanks for providing this info.

  7. I wɑs able to find gooɗ aԁviϲe from your blog

    blog house

    April 17, 2015 at 2:16 pm

  8. We’re a group of volunteers and opening a brand new scheme in our community.

    Your web site offered us with useful info to work on. You’ve performed an impressive process and our entire group will probably be thankful to you.


    December 18, 2015 at 11:40 am

  9. Thanks for finally talking about >Whos your BA..?
    | Business Analysed <Liked it!

    home blog

    June 4, 2016 at 3:29 am

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s


%d bloggers like this: