Business Analysed

Observations from a Business Analyst

Posts Tagged ‘Improve

The bad practice of best practice

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The young mens’ organisation Round Table has a motto – Adopt, Adapt, Improve – and derives both its title and its maxim from a speech made to the British Industries Fair in 1927 by the then Prince of Wales – “The young business and professional men of this country must get together round the table, ADOPT methods that have proved so sound in the past, ADAPT them to the changing needs of the times and wherever possible, IMPROVE them”.

Even though these words were spoken in 1927 the concept of adopting, adapting and improving can be applied to many situations, both business and personal, today. To me the key is not so much what to do, but more that this tells us the order in which to do it.

“ADOPT methods that have proved so sound in the past…”

In my experience organisations understand the concept of best practice but are reluctant to implement it as they feel that they are different to all those organisations that have gone before. Therefore best practice is not the best for them. These organisations inevitably jump to adapting the best practice without actually seeing if it will meet their needs.

Organisations need to take more time to understand best practice rather than making the rash decision that firstly they need to implement best practice and then secondly conclude that they are special and best practice is not for them.

My advice is take your time; understand why you are looking to adopt best practice; develop a knowledge of the best practice chosen; plan to implement it; understand how it will affect your business and how you are going to manage those effects.

“ADAPT them to the changing needs of the times…”

As mentioned above organisations have been known to jump to the adapt phase and skip the adopt, how can an organisation adapt something when they don’t know what will happen when they adopt it?

Once best practice has been adopted it has to be reviewed to ensure that it is meeting the business needs. Every organisation has got different needs and ways of working and so the best practice needs to be tweaked to meet those needs, but fundamentally the practice remains the same.

Think of best practice as a wheel and the adapting is making the wheel fit with the cart – size, width, materials etc. After the adapting has taken place it is still a wheel.

“…wherever possible, IMPROVE them.”

It is possible for an organisation to improve best practice but this comes after the time and experience of adopting and adapting. All best practices evolve and an organisation can contribute to that evolution through working with peers, dissemination of ideas and gathering feedback from users.

Best practice has to evolve to meet the ever changing needs of business and industry. Using our wheel metaphor, over the years the wheel has improved from wood to alloy – can you imagine a formula 1 car racing around Silverstone with wheels from a 15th cart..?

And finally…

A thought to take away, if best practice is a wheel allowing the cart to move, by chipping bits away without, understanding what it does, you turn it into a triangle Рput that on your cart and shove it!

Till next time.

Paul.

Written by Paul Jennings

November 26, 2008 at 10:38 am

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